Privacy Policy
Effective Date: [May 1, 2024]
We are committed to protecting your privacy and the security of your personal data. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website—especially when you inquire about or purchase LED display-related products and services. We process all personal data lawfully, fairly, and transparently, in compliance with the General Data Protection Regulation (GDPR) and other applicable laws.
1. Information We Collect
1.1 Information You Provide
We may collect the following personal data that you voluntarily provide to us:
Full name
Contact information (e.g., phone number, email address)
Company name and position
Project requirements or inquiries
Location-related information
1.2 Information Collected Automatically
When you visit our website, we may automatically collect:
Browser type and version
IP address
Access time and pages visited
Referring website or source
Cookies and similar tracking technologies (see our Cookie Policy)
2. Legal Basis for Processing
In accordance with the GDPR, we process your personal data on one or more of the following legal bases:
You have given explicit consent
The data is necessary to fulfill a contract with you
We are required to comply with legal obligations
We have a legitimate business interest, provided that your fundamental rights and freedoms are not overridden
3. How We Use Your Data
We use your personal data for the following purposes:
To respond to your inquiries or support requests
To provide customized LED display solutions
To improve our website, products, and services
To send marketing communications (with your consent only)
To comply with legal and regulatory requirements
4. Sharing Your Information
We do not sell or rent your personal data. We may share your data in the following limited circumstances:
With your explicit consent
With logistics, installation, or technical support partners where necessary to fulfill your request
With legal authorities when required to comply with applicable laws
To protect the safety, rights, or property of our company, users, or others
5. International Data Transfers
If your personal data is transferred to and processed in countries outside the European Economic Area (e.g., hosting services in the USA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal mechanisms.
6. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. After that, we will securely delete or anonymize the data.
7. Your Rights Under GDPR
You have the following rights under the GDPR:
Right to Access – You may request a copy of the personal data we hold about you
Right to Rectification – You may request correction of inaccurate or incomplete data
Right to Erasure – You may request deletion of your data under certain conditions
Right to Restrict Processing – You may ask us to suspend the processing of your data
Right to Data Portability – You may request your data in a structured, commonly used format
Right to Object – You may object to processing in certain situations (e.g., for direct marketing)
To exercise any of these rights, please contact us at: [[email protected]]
8. Cookies
Our website uses cookies to enhance functionality, improve user experience, and analyze traffic. You can manage your cookie preferences through your browser settings. For more information, see our Cookie Policy.
9. Data Security
We take appropriate technical and organizational measures to protect your data, including:
Secure server hosting
Data encryption protocols
Access control mechanisms
Regular security audits and assessments
10. Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected such data, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:
Company Name: [Shenzheng MileStrong]
Address: [5F, Building C, No. 44, Hangwei Avenue, Shangya Community, Shiyan Street, Bao'an District, Shenzhen, China]
Email: [[email protected]]